---
title: TrackOne Studio | Customer Care and Services
description: Get in touch with the TrackOne Studio Customer Care Team for any questions, or check out the training & support options for your Learning Analytics Suite.
---

[![TrackOne Studio logo](https://www.trackonestudio.com/hubfs/Group%207997%20(1).svg "TrackOne Studio logo")](https://www.trackonestudio.com/?hsLang=en)

- [Features](https://www.trackonestudio.com/features)
- [Integrations](https://www.trackonestudio.com/integrations)
- Resources
- About Us

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<https://www.trackonestudio.com/features?hsLang=en>

![Group 7999](https://www.trackonestudio.com/hubfs/Group%207999.svg)

[View All Features](https://www.trackonestudio.com/features?hsLang=en)

<https://www.trackonestudio.com/features?hsLang=en#student-dashboards>

![Group 8003](https://www.trackonestudio.com/hubfs/Group%208003.svg)

##### [Student Dashboards](https://www.trackonestudio.com/features?hsLang=en#student-dashboards)

View a holistic summary of an individual student.

<https://www.trackonestudio.com/features?hsLang=en#class-summary>

![Group 8028](https://www.trackonestudio.com/hubfs/Group%208028.svg)

##### [Class Summary](https://www.trackonestudio.com/features?hsLang=en#class-summary)

Give teachers access to an overview of all students in each of their classes.

<https://www.trackonestudio.com/features?hsLang=en#cohort-analysis>

![Group 8031](https://www.trackonestudio.com/hubfs/Group%208031.svg)

##### [School Data Analysis](https://www.trackonestudio.com/features?hsLang=en#cohort-analysis)

Make more informed decisions using reports on year level, subject, or department data.

<https://www.trackonestudio.com/features?hsLang=en#trend-analysis>

![Group 8019](https://www.trackonestudio.com/hubfs/Group%208019.svg)

##### [Trend Analysis & Notifications](https://www.trackonestudio.com/features?hsLang=en#trend-analysis)

Identify at-risk students and automatically notify relevant staff using configurable rules.

<https://www.trackonestudio.com/features?hsLang=en#external-results>

![Group 8029](https://www.trackonestudio.com/hubfs/Group%208029.svg)

##### [External Results](https://www.trackonestudio.com/features?hsLang=en#external-results)

Store, analyse and publish academic data from external providers such as NAPLAN and ACER.

<https://www.trackonestudio.com/features?hsLang=en#attendance-behaviour>

![Group 8032](https://www.trackonestudio.com/hubfs/Group%208032.svg)

##### [Attendance & Behaviour](https://www.trackonestudio.com/features?hsLang=en#attendance-behaviour)

Monitor attendance and behaviour to identify any trends or changes over time.

<https://www.trackonestudio.com/features?hsLang=en#student-wellbeing>

![Group 7999](https://www.trackonestudio.com/hubfs/Group%207999.svg)

##### [Student Wellbeing Surveys](https://www.trackonestudio.com/features?hsLang=en#student-wellbeing)

Visualise wellbeing data and track how students are feeling over time.

<https://www.trackonestudio.com/features?hsLang=en#student-goalsetting>

![Group 8030](https://www.trackonestudio.com/hubfs/Group%208030.svg)

##### [Student Goal Setting](https://www.trackonestudio.com/features?hsLang=en#student-goalsetting)

Provide a customised goal setting structure for students to create and track individual goals.

<https://www.trackonestudio.com/features?hsLang=en#extra-curricular>

![Group 8033](https://www.trackonestudio.com/hubfs/Group%208033.svg)

##### [Extra-curricular & Soft Skills](https://www.trackonestudio.com/features?hsLang=en#extra-curricular)

Record, track and evaluate skills gained from extra-curricular activities.

<https://www.trackonestudio.com/features?hsLang=en#student-awards>

![Group 8021](https://www.trackonestudio.com/hubfs/Group%208021.svg)

##### [Student Awards](https://www.trackonestudio.com/features?hsLang=en#student-awards)

Digitise your awards process, replicating your school’s existing award rules and parameters.

<https://info.trackonestudio.com/academic-blind-spots?hsLang=en>

##### [Academic Blind Spots](https://info.trackonestudio.com/academic-blind-spots?hsLang=en)

How aware are you of your academic blind spots? Explore how fragmented, delayed, or inconsistent data may be holding you back!

<https://info.trackonestudio.com/attendance-analysis?hsLang=en>

##### [Attendance](https://info.trackonestudio.com/attendance-analysis?hsLang=en)

Analyse your attendance data with context-rich insights that support early intervention and help students achieve their goals.

<https://blog.trackonestudio.com?hsLang=en>

##### [Blog](https://blog.trackonestudio.com?hsLang=en)

Stay up to date with industry news and best practices.

<https://info.trackonestudio.com/readiness-check?hsLang=en>

##### [Readiness Check](https://info.trackonestudio.com/readiness-check?hsLang=en)

Assess your school's readiness for TrackOne Studio with this handy checklist.

<https://info.trackonestudio.com/streamline-external-results?hsLang=en>

##### [Streamline External Results](https://info.trackonestudio.com/streamline-external-results?hsLang=en)

See how the Learning Analytics Suite brings your external results data in one place.

<https://info.trackonestudio.com/learning-analytics-mythbusters-quiz?hsLang=en>

##### [Learning Analytics Mythbusters Quiz](https://info.trackonestudio.com/learning-analytics-mythbusters-quiz?hsLang=en)

Discover the truth about K–12 learning analytics through this interactive quiz!

<https://www.trackonestudio.com/contact-us?hsLang=en>

##### [Contact Us](https://www.trackonestudio.com/contact-us?hsLang=en)

We love to chat! Get in touch with a team member here.

<https://www.trackonestudio.com/services>

##### [Services & Support](https://www.trackonestudio.com/services)

Access support, view available training sessions or contact the team.

<https://www.trackonestudio.com/faq?hsLang=en>

##### [Frequently Asked Questions](https://www.trackonestudio.com/faq?hsLang=en)

Do you have questions about TrackOne Studio? We have the answers!

# Client Services

The TrackOne Studio Team is here to help however we can.

[Help Desk](https://helpdesk.trackonestudio.com/support/login) [Contact Professional Services](https://www.trackonestudio.com/services?hsLang=en#contact)

![webinar meeting-1](https://www.trackonestudio.com/hubfs/webinar%20meeting-1.png)

![chat](https://www.trackonestudio.com/hubfs/Icons/chat.png)

##### Help Desk

Log into our online help desk for all support enquiries, access to release notes and the latest resources.

 

[![Visit Help Desk](https://no-cache.hubspot.com/cta/default/20965311/5ea06a8f-ac35-4f20-86a9-f1d6599e2420.png)](https://cta-redirect.hubspot.com/cta/redirect/20965311/5ea06a8f-ac35-4f20-86a9-f1d6599e2420)

![admin](https://www.trackonestudio.com/hubfs/admin.png)

##### Training Options

We have training options to suit all users of the Learning Analytics Suite, whether you’re an expert or just getting started. Contact the Professional Services team below for more information.

 

![integration enquiry](https://www.trackonestudio.com/hubfs/integration%20enquiry.png)

## After something more specific?

If you’re looking for customised training options, data work or consultancy services, our Professional Services team is here to help. Get in touch using the form below. 

###### Contact Professional Services

 

Discover what **the Learning Analytics Suite** can unlock at your school.

[Book a Demo](https://www.trackonestudio.com/book-a-demo?hsLang=en)

[Trial Now](https://www.trackonestudio.com/contact-us?hsLang=en)

[![TrackOne Studio](https://www.trackonestudio.com/hubfs/Group%207997.svg "TrackOne Studio")](https://www.trackonestudio.com/?hsLang=en)

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- <https://www.linkedin.com/company/17968689/>
- [tel:+61738316590](tel:+61738316590)

[+61 7 3831 6590](tel:+61738316590)

###### [Features](https://www.trackonestudio.com/features?hsLang=en)

- [Academic Results](https://www.trackonestudio.com/features#academic-results)
- [Data Analysis & Trends](https://www.trackonestudio.com/features#data-analysis-trends)
- [Holistic Data](https://www.trackonestudio.com/features#holistic-data)
- [Outside the Classroom](https://www.trackonestudio.com/features#outside-the-classroom)

###### [Integrations](https://www.trackonestudio.com/integrations?hsLang=en)

###### Resources

- [Academic Blind Spots](https://info.trackonestudio.com/academic-blind-spots)
- [Attendance](https://info.trackonestudio.com/attendance-analysis)
- [Blog](https://blog.trackonestudio.com/)
- [Readiness Check](https://info.trackonestudio.com/readiness-check)
- [Streamline External Results](https://info.trackonestudio.com/streamline-external-results)

###### About Us

- [Contact Us](https://www.trackonestudio.com/contact-us)
- [Services & Support](https://www.trackonestudio.com/services)

© 2026The Alpha School System PTY LTD

[Policy](https://www.trackonestudio.com/policy?hsLang=en)